FAQ

1. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard,American Express)
  • PayPal
  • Discovery

2. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and visiting the "Order History" section.

3. What is your return policy?

We offer a 3 day return policy. If you are not satisfied with your purchase, you can return the item in its original condition and packaging for a refund or exchange. Please refer to our Return Policy for more details.

4. How long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Typically, orders are delivered within 3 to 15 business days.

5. Do you ship internationally?

Yes, we offer international shipping to many countries. Please check our Shipping Information page for a list of countries we ship to and the associated shipping costs.

6. How can I contact customer support?

You can reach our customer support team via:

  • Email: gwsinc68@outlook.com

7. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes or cancellations. Please refer to our Order Modification policy for more details.

8. Do you offer gift cards?

Yes, we offer digital gift cards that can be purchased on our website. Gift cards are available in various denominations and can be used towards any purchase on our site.

9. How do I create an account?

Creating an account is easy! Simply click on the "Sign Up" button at the top of our website and fill in the required information. Having an account allows you to track your orders, save your favorite items, and receive exclusive offers.

10. Are my personal details secure?

We take your privacy and security seriously. Our website uses the latest encryption technology to protect your personal information. For more details, please refer to our Privacy Policy.